Frequently Asked Questions
Everything you need to know about your PWHL gear and orders.
How long will it take for my PWHL merchandise to arrive?
Standard shipping typically takes 5-8 business days within North America. Please note that during peak season or new jersey launches, processing times may be slightly extended.
What is your return policy for fan apparel?
We accept returns on unworn, unwashed items with original tags within 30 days of purchase. Please note that customized jerseys and final sale items are not eligible for return.
Are the jerseys sold here the same as what the players wear on the ice?
We offer both Authentic and Replica jerseys. Our Authentic jerseys are designed to the same specifications as the pro-grade gear worn by PWHL players, while Replicas offer a more lightweight fit for fans.
Do you ship PWHL merchandise internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How do I know what size jersey to order?
Please refer to our detailed Size Guide located on each product page. Our jerseys are designed with an athletic fit; if you plan to wear layers underneath, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.